My account
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Inbox
Why I can‘t read my messages?
Only gold and VIP members are able to read their messages. Please click
HERE and choose the best payment method for you.
How can I check my sended messages?
You can view them in every chat, or just click outbox and you will be able to see your all sended messages.
What is highlighted message and ultra highlighted message?
Highlighted message is visible always on top in red colour till member reads it. Ultra highlighted message is in pop-up and will be visible till member reads it plus on top of the messages list in red colour. Both features gives more attention to your account and you will reach your target much easier.
What is archive and how to use it?
In archive you can save your old or important messages. If you fell that you will need some info from the message in the future just move it to archive and you will be able to check it any time you want.
What is adverse messages?
If you dont want to get messages from some age or some group of members just go to
MY INFO and set up a filter for adverse message. You can always read and remove them in adverse messages box.
I see that I have unread messages but in my inbox I cant find them?
Maybe they are older messages, just set filter to show unread messages and you will be abe to see them.
How can I send SMS?
In sms page you can send a message to user without knowing his number. Just type his username and you can send SMS for him. Also you can send a normal sms to phone number from our website.
Credits
Functions
Ultra Hotline
Who is able to announce messages in Ultra Hotline?
Everybody, who have Simple, Golden or VIP membership and enough credits for that service.
How long my message will be shown in the running line?
Your message in the Runing Hotline will be shown 30 minutes. After this period your text will "fall" into Hotline.
Who can see my message?
Your message both in Running Hotline and in Hotline will see all EroDate.si members.
Why my message disappear?
The message is disappearing because of 3 reasons:
1. the window is full and your message fell out (In the Hotline are placing almost 20 messages and the eldest are deleted)
2. in your message was found advertising or personal contacts.
3. if you posted the message and you don't see it in Running Hotline, it means, that the possition is hired. Your message will be shown after there will be free place.
The advertisement in portal EroDate.si without administration agreement is strictly forbidden. You also can't announce your personal contacts, slanderous or other informations, which is mentioned in §3 of Terms and Conditions (Forbidden content ).
What should I do if my message was deleted?
If your message was deleted and you received warning-letter, please pay attention to your announcements. If administration will recognize your violation 3 times, you will be blocked at least 7 days and you won't be able to post Ultra Hot Lines. By regular violations your profile will be deleted immediately without warning.
Why I can't click on "Post My Message"??
Please, check how many credits you have - if you have less than 70 credits, you won't be able to click on the tab "Post My Message" and post your message.
E-shop
Who can use and buy in E-shop?
E-shop can be used by each user without exceptions. E-shop and its products can see each internet browser also, but can't buy. For shoping at our e-shop is required to have profile.
How many products I can by at the same time?
It‘s not limited. You just have to have enought credits for buying souvenirs. Otherwise, you wouldn‘t be able to buy souvenirs, which are more expensive.
Can I present the souvenirs?
Yes. You just have to choose souvenir you want to present and put button "Gift". If you want to present more products, put it in product cart. Then press button „send as gift“ and fill the fields with information about sender and receiver. Before sending, be sure that information is correct.
After I put souvenir in product cart it‘s shown „error“.
Please press „Back“ button and check one‘s again that you have put all properties: size, colour and so on..
I have changed the quantity of products, but I can‘t see final price.
After all your changes, always press „Add“ button, and the price will be automatically calculated.If you bought bouquet, please do not forget to set flowers shipment place and push the button "Update".
I want more then one product but different colour/size...
This way you have to choose the same product twice, and to put the colour/size you want.
Where the product can be sent?
This time only in the territory of Lithuania.
What gonna happen with my credits after I bought the souvenir?
After you press „Save“ button, the final price is automatically charged from your profile. (+shipping fee) After admininstrator will approve your order, the credits will be charged without returning back.
I want to buy souvenir but it‘s written that I haven‘t got enought credits.What to do?
It means that you are not able to buy souvenir, than you can buy more credits by pressing „Credits“ button on the left side of the window (or on the link in the text) and to extend your buying.
If I put souvenirs in product cart and want to buy them latter, will they disappear?
No. Souvenirs will be in product cart till you logout.
How I can get my products?
The products will be delivered by courier, if you didn't choose other shipment. Please, be sure that contacts, you gave, are right.
How much costs the shipping by courier?
The taxes various from 50 credits. Skins delivery tax is 80 credits.For delivery of TopShop products will be paid from 100 credits - the price depends of the product weight. The final sum you can check in product cart ("Shipping Cost (Lithuania)")
I received damaged package...
It is possible to return/change the souvenir I bought and recieved?
All souvenirs you bought at our site can not be changed or returned.
How can I find product?
On the left side of our web page you can find the categories of products and to make easier navigation in our e-shop.
How much of products can be in my product cart?
The quantity of products is not limited.
How to know that products I have choosen are in my product cart or wishlist?
At the moment you push button "to cart " or "add to WL" your products already are in your product cart or wishlist. To see them, you just have to go to your product cart on the right side of page or to wishlist, on the left side of page.
In my product cart I see more then one comodity, in case I have added only one.
Just take it easy;) Your credits are not charged till you push button "buy". Untill this moment you can delete product from your cart. This you can do in field "quantity" just changing the number. And don't forget after every changing to push button "refresh"
If I want to go back from products list to the main window of E-shop.
On the left side meniu find link "E-shop" and jus press it.
How can I see the larger picture of the product?
Push on the picture or name of product.
How can I choose T-shirt?
Find product you want to buy, then choose the size and colour you need. After that you have to choose what you want to do with product: buy, to present somebody,or to add to wishlist and to push the particular button.
I have find the T-shirt of my dreams but can't choose size I need. What to do?
Don't worry. It means that at this moment we don't have size or colour you need. Maybe you can choose other colour or size.
When my credits are charged?
It is the same process like to pay by credit card: at the moment you prepared your order, the quantity of credits, which is equal to the price of products, are reserved. When administration will verify your order, your credits will be charged and you wouldn't be able to dispose them. If administration will deny your order in case of other reasons, you will get back your credits.
If member canceled my order, when I will get back my credits?
Reserved credits you will give back immediatelly after your order will be canceled.
How to know, which type of product delivery I have to choose?
Products are delivering by courier. To choose type of delivering (by courier or to take product from real shop) you can only when you are buying Bomba Records products.
What information will I have to provide the courier?
You'll have to say name, surname and to give unique code, which will be generated for you in EroDate.si website after shopping.
Wishlist
Who can have WishList?
WishList can have each user without exceptions. You are Simple, Golden or VIP member – simply select the things that you desire the most and create your own WishList.
How to create WishList?
Select products that you desire the most from the list and confirm the it by clicking on the button.
How many products can be in my WishList?
Maximum 10.
Who will see my WishList?
Your WishList will be shown for each site member, who will open your profile.
Which user can send me the gifts?
The gift can be sent by anybody, who has enough credits for a certain product.
Who pays for the gift?
For the product from your WishList pays the member, who wants to surprise you. For the post delivery you have to pay yourself.
How to present the gift?
First you have to choose a member, for whom you want to present your gift. Then select the product and click on the button „Present the gift“. After this the required amount of credits is reserved in your account. You won’t be able to use these credits. If the receiver will accept your gift, your reserved credits will be charged.
How I will know that the receiver accepted my surprise?
As soon as you will send the gift, the receiver will receive notification. He will either accept your gift or not. In each case you will be informed.
When my credits will be charged?
As soon as you will present the gift for other member, the required amount of credits is reserved in your account. You won’t be able to use these credits. If the receiver will accept your gift, your reserved credits will be charged. If a user will not accept your gift, then reserved credits will be refunded to your account.
When I will get my credits back if receiver didn‘t accept my gift?
The reserved credits will be refunded to your account right after receiver will decline your gift.
I received notification that one of site members wants to present a gift. What should I do now?
If you want to accept that gift, click on the button „I accept“. If not – click on the button „Decline“
How to know, which shipping option to choose?
If the gift will be delivered by courier, it will be given to you personaly. For this service gift receiver pays himself. You can pick up your gift yourself too. After receiving notification about the gift, choose how you wnt the gift to be delivered.
How much costs the shhipping by courier?
For the gift delivery by courier will pay receiver.
When courier will deliver the gift?
We are not responsible for the quality of courier work, but is seeking for the shortest shipping period. Please wait 5 days after you filled the acceptance form.
I received damaged pockage...
Photos
How to add photos into my profile?
Follow the link in the left menu
"My profile" and next click on icon with profile or camera photo.
Why photos that I uploaded are not published?
Probably your photo(-s) violated one of the our Photos Uploading Rules:
Photo must be JPEG format and be not bigger than 2 MB.
The pictures must show your image or an identifiable image of a part of your body
Photo must be a good quality.
Unallowed to upload the photos that rights are reserved.
Unallowed to upload photos with others sites links.
Unallowed to upload photos with children (under 18 years old).
Unallowed to upload few same photos.
Unallowed to upload not yours photos.
What's a "Picture is Real" label in user profile?
Users with this status are real, it means that they really exist. They don't need to wait until administrator checks their photo and approves it for public access.
How to get status "Real Member"?
There are two ways to get it:
1. Send us a picture holding a sign "EroDate.si"
2. Send us a semi-official document (e.g. Student ID, Driver licence)
It takes some time. If photos will be allright, administration give you access to "Real Member" status.
E-mail:
[email protected]
Don't forget to mansion your username!
Why I can't upload photos anymore?
Check uploading, maybe for your account function to upload photos was disabled.
It was disabled cause your violation of EroDate.si photos uploading rules.
Why I am allowed to upload up to 10 photos?
The number of photos you're allowed to upload depends from the current membership you have:
Simple members can upload up to 10 photos;
Golden members can upload up to 30 photos;
VIP members can upload up to 56 photos.
Can I Hide my photo(-s) and decide myself who'll have a permission to see it?
Yes, this function is called Granted Members - your chosen photos are locked down so that to see them, user has to ask for your permission - you just have to let or dismiss this request.
My photos were deleted. Why?
In most cases the reason is sent to your inbox. Also you can check photo uploading rules in FAQ. If you still believe that your photo did not violate any of the rules and it was deleted without any reasons, please contact our administration and we will help you out.
Video and Albums
Requirements for video uploading
- Video must be *avi, *asf, *wmv, *mpeg, *asx, *mov, *flv, *rm, *mp4 format;
- Video size not bigger than 400 MB.
- Each member can apload max 2 videos.
- Unallowed to upload the videos that rights are reserved.
- Unallowed to upload videos with others sites links.
- Unallowed to upload videos with children till 18 year .
- Unallowed to upload few same videos.
- Unallowed to upload not yours videos.
How to add videos into my profile?
Why videos that I uploaded are not published?
Probably your video(-s) violated one of the EroDate.si Photos Uploading Rules:
Video must be *avi, *asf, *wmv, *mpeg, *asx, *mov, *flv, *rm, *mp4 format;
Video size not bigger than 400 MB.
Each member can apload max 2 videos.
Unallowed to upload the videos that rights are reserved.
Unallowed to upload videos with others sites links.
Unallowed to upload videos with children till 18 year.
Unallowed to upload few same videos.
Unallowed to upload not yours videos.
Can I Hide my video(-s) and decide myself who'll have a permission to see it?
Yes, this function is called Granted Members - your chosen photos are locked down so that to see them, user has to ask for your permission - you just have to let or dismiss this request.
My videos were deleted. Why?
In most cases the reason is sent to your inbox. Also you can check video uploading rules in FAQ. If you still believe that your video did not violate any of the rules and it was deleted without any reasons, please contact our administration and we will help you out.
Why I cant create commercial video/photo album?
Only real members can create commercial albums. If you want to became real please click
HERE.
How much credits I will get fro commercial video/photo album view?
Members should set their price by themself. You can set any price you want.
Why my commercial video/photo album was deletd?
Perhaps photos/videos was not yours or you broke other website rules. Please contact
ADMIN for more information.
How much time members will be able to see my commercial video/photo album?
After payment they will be able to see your comercial album for 5 days.
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Warning
1. Never send money to anyone you meet online, under any circumstance. Report them to us. Better use our Premium paid content or WEBCAM platforms.
2. It‘s prohibited to spam, post job offers and ads in our website.
Please read these rules before.